Terms of Service
Our Terms describe the account contract; this privacy policy describes the data side of that same contract. The two documents reference each other and use identical defined terms throughout.
LEGAL REFERENCE
Our Privacy Policy, In Plain Words
This is the wso slot privacy policy — the document that explains what we collect when you open an account, how we keep your lobby session safe, and...
Data we holdCookiesYour choicesContact usIndonesia scope
How We Handle Your Account Data
When you open an account with us, we collect the basics needed to run your lobby: name, contact details, device fingerprint and the wallet reference you choose for funding. We process this data to verify your identity, prevent fraud, and keep your sessions stable across supported regions. Where local law permits, we retain records for the period required by Indonesia regulators, then
we anonymise or delete them. We never sell your details to third parties. Marketing messages only go out when you opt in, and you can withdraw that consent from your account settings at any moment. Wallet identifiers tied to DANA, OVO, GoPay and QRIS are referenced below for transaction context.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLATFORM TRUST SIGNALS
How We Review This Policy
Editor of Record
Our in-house legal editor signs off every revision of this privacy policy. No clause goes live without their initials against...
Last Revision Date
Each update carries a visible revision date at the foot of the page. If we change how DANA, OVO, GoPay...
Plain-Language Pass
Before publishing, every paragraph goes through a plain-language pass. We strip legal padding so you can scan the policy on...
Independent Counsel
External Indonesia counsel reviews the policy annually against current data rules. Their notes feed straight into the next revision, keeping...
Internal Audit Trail
Every access request, deletion and consent withdrawal is logged in an audit trail only the privacy desk can read. That...
Staff Training
Support agents complete refresher training on this policy each quarter. They learn what they can confirm over chat, what needs...
SIDE BY SIDE
Consistent Across Our Legal Pages
Cookie Notice
The Cookie Notice expands the cookie section here with a per-cookie table. Both pages share the same consent banner and the same withdrawal route from your account settings.
KYC Statement
Our KYC Statement explains identity checks at signup; this policy explains how the documents you upload are stored, who can see them, and when they're purged from our systems.
Complaints Policy
The Complaints Policy lists escalation steps. Privacy complaints follow the same ladder, with the data desk acting as the first responder before any external Indonesia regulator is approached.
Bonus Terms
Bonus Terms reference the marketing consent flag set here. If you opt out of marketing, promotional eligibility messaging stops, but in-lobby fairness rules in the bonus document still apply.
Sportsbook Rules
Sportsbook Rules cover bet settlement; this policy covers the behavioural data captured around those bets. Both documents share the same retention windows under supported-regions rules.
Account Closure
The Closure flow honours the deletion rights described in this policy. Once you confirm closure, residual data is kept only where Indonesia law requires, then permanently removed.
SERVICE CONTEXT
What This Policy Page Includes
Scope Statement
Up top you'll find a clear scope statement telling you...
Data Categories
A grouped list of the data categories we hold: identity...
Cookie Section
A dedicated cookie section explains session, preference and analytics cookies...
Your Rights Block
A rights block summarises access, correction, deletion, portability and objection...
Retention Table
Our retention table shows how long each data category stays...
Revision Log
At the bottom, a short revision log lists every material...
Privacy Policy Questions
We collect your name, date of birth, contact details, device fingerprint and the wallet reference you pick — usually DANA, OVO, GoPay or QRIS. Each field has a stated purpose inside the data categories section above.
Retention follows the table in this policy. Identity records stay for the period Indonesia rules require, session logs roll off sooner, and marketing preferences are kept only while your consent flag is active in settings.
Yes. Send a deletion request through the privacy inbox or live chat. We confirm your identity, then remove what we can. Records Indonesia law forces us to retain are isolated and purged once the window closes.
We share data only with processors that help us run the lobby — payment routers, identity checkers and hosting. They sign data agreements with us, and we never sell your personal details to advertisers or brokers.
Strictly necessary cookies keep your session alive. Preference cookies remember language and lobby layout. Analytics cookies are optional and only load if you accept them in the consent banner shown the first time you visit.
Every revision updates the date stamp and adds a line to the revision log. Material changes also trigger an email to account holders, so you can review the new wording before your next session.
Start with our privacy desk through the contact paths section. If the response doesn't satisfy you, the Complaints Policy explains the next ladder rung, including the relevant Indonesia regulator where local law permits escalation.